Service Disruption

We are sorry for the disruption you have experienced, please complete the form below and one of our Contact Centre Advisors will be in touch to arrange compensation.

( * ) Marked fields are mandatory

Title *

First Name *

Last Name *

Email Address *

Confirm Email *

Telephone number *

Address line 1 *

Address line 2

Address line 3

City / town *

Postcode *

Date of your Journey *

Time of your Journey *

Departure Station

Arrival Station

Description of Events *

Clear scanned copies of your train/season ticket/s and if applicable taxi receipt/additional costs incurred

Please select a file or image

Add your file

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