We know how important it is to be kept up to date with information about your journey, especially if your train is delayed or cancelled.
You can now stay on top of train running status updates by signing up to receive personalized travel updates directly to your device or set up alerts on our website for your specific journey and/or stations.
So now you won't be left in the dark if things don't go as planned!
1. Sign up for live train travel status updates
You can receive live train time updates delivered to your device via WhatsApp, Facebook Messenger or SMS text messages.
Once signed up, you will be sent tailored, up-to-date travel information about your journey directly to the messaging option you chose.
We know how important it is to be kept up to date with information about your journey, especially if your train is delayed or cancelled.
Information includes
Updates on delays or disruptions for your journey and whether you are eligible for compensation.
Alternative trains should your train be delayed or cancelled.
Transport options to help you complete the first and last mile of your journey.
Step 2 - On the 'Our train stations' page select the station you would like alerts for by either entering the station name in the panel/box at the top of the page then press the blue 'Search stations' button (see above image). Or choose from one of the popular stations further down the page. Please note you can set this up for all stations across Great Britain, not just stations SWR serve.
Step 3 - in each live times results on the station page, press the 'Keep me updated' button
Step 4 - Follow the steps - that is it!
You can set alerts for as many journeys as you like using any of the three methods, WhatsApp, Messenger and SMS text messages - the choice is yours!
