Last updated 17 March 2025
This policy explains how our website, mobile app and wi-fi portals use cookies.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website.
Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.
Cookies in themselves do not identify you, just the computer or device you are using. Cookies do lots of different jobs, like making it easier for you to log onto, and use, our site during future visits, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. They also allow us to monitor traffic on our site and can also help to ensure that advertising you see online is more relevant to you and your interests.
Cookies themselves only record which areas of our site have been visited by your computer or device and for how long. Allowing us to create a cookie does not give us access to the rest of your computer, and does not allow us to see any personally identifiable data about you.
Types of Cookies
We've arranged the Cookies we use into three groups:
- a) Required cookies: These Cookies are necessary for core features of this site to operate properly. Because they are needed for the site’s operation, they are always set to "Active". They include, for example, cookies that enable you to log into secure areas of our website or make a purchase.
- b) Functional cookies: These Cookies allow us to analyse site usage in order to evaluate and improve its performance. They are also used to provide a better user experience on the site, such as by measuring interactions with particular content or remembering settings.
- c) Targeting or Advertising cookies: These Cookies are used by us and by advertising companies to inform and serve personalised ads more relevant to your interests. These Cookies also may facilitate sharing information with social networks or recording your interactions with particular ads. As well as delivering more personalised advertising, they help us to measure the effectiveness of our marketing.
Cookies we use
You can find more information about the individual cookies we use and the purposes for which we use them in the table below. If you choose not to accept any Functionality or Advertising cookies or your browser is not compatible with our cookie preference tool we will only use Required cookies.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Changing cookie settings
When visiting our website on for the first time on a device you will see a cookies banner explaining that we use cookies, why we use them and providing a link to this document. This banner gives you a settings option for our website. If you click on this, you can turn certain cookies on and off. You can access these settings and change your choices at any time in the future by clicking on the Cookies Settings link at the top of our website pages. Please be aware that if you turn cookies off certain features of our website will not work.
In addition, with most Internet browsers, you can erase or block cookies or ask to receive a warning before a cookie is stored. The “Help” function within your browser should tell you how. Alternatively, you may wish to visit the following sites:
which contain comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
Please be aware that restricting cookies may have a negative impact on the functionality of the Website.
Cookies and similar technologies set by third parties
On some pages of our site other organisations, for example Facebook and other platforms (such as X or Instagram), may also set their own cookies or use other similar technologies (e.g. web beacons, pixels and local storage technologies) to collect or receive information from our website or elsewhere on the internet and use that information to provide measurement services and target ads. Because of how these technologies work, our site cannot access this information. These third parties are responsible for setting out their own cookie and privacy policies.
You can opt-out of the collection and use of information for ad targeting at websites such as:
http://www.aboutads.info/choices
http://optout.networkadvertising.org/
http://www.youronlinechoices.com/uk/your-ad-choices
Facebook also provide certain features (e.g. pixels, SDKs and APIs) which are known as Facebook tools. We may use these Facebook tools to optimise our communication and improve targeted communications through Facebook, Instagram and the Facebook Audience Network.
Google provide advertising services through Google’s advertising and marketing platforms (e.g., DoubleClick for Publishers, Google AdX, and Adwords). AdWords remarketing cookies allow us to target our advertising across Google search and other websites to people that have previously visited this website.
Google also uses various conversion cookies to help advertisers determine how many times people who click on their ads end up purchasing their products. These cookies allow Google and the advertiser to tell that you clicked the ad and later visited the advertiser site. To opt out of Google Analytics across all sites, you may install the Google Analytics Opt-Out Browser here. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page.
These links may also assist you:
Cookies that have been set in the past
If you have disabled one or more Functionality or Advertising cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using any disabled cookies to collect any further information.
Please be aware that restricting cookies may have a negative impact on the functionality of the Website.
