Trains from Basingstoke to Heathrow Terminal 5 (Rail Station Only)

At London Waterloo station: Planned improvement works are ongoing on the passenger lift at Exit 2 until 2nd June 2025. Station staff will be available to direct passengers requiring access to the London Underground or Waterloo Road to use Exit 1 Step free access.

At London Waterloo station: One up escalator to the Balcony or Waterloo East out of service outside M&S Main. Alternative access via alternative escalator or lift from main concourse. The upward escalator on Platforms 21/22 is currently out of service. Access to the WIT platforms can be made via the lift or alternative escalator on platforms 20.

The lifts are out of order between platforms 2, 3 and 4 and the footbridge at Woking station.

This South Western Railway service is likely to be a bus or coach. South Western Railway use a combination of coaches and buses depending on the route. Their policy for disabled passengers is to provide accessible alternatives if they are unable to use the buses or coaches. Assisted Travel Team: 0800 528 2100 or 0800 692 0792 (Textphone)

At London Waterloo station: Planned improvement works are ongoing on the passenger lift at Exit 2 until 2nd June 2025. Station staff will be available to direct passengers requiring access to the London Underground or Waterloo Road to use Exit 1 Step free access.

At London Waterloo station: One up escalator to the Balcony or Waterloo East out of service outside M&S Main. Alternative access via alternative escalator or lift from main concourse. The upward escalator on Platforms 21/22 is currently out of service. Access to the WIT platforms can be made via the lift or alternative escalator on platforms 20.

The lifts are out of order between platforms 2, 3 and 4 and the footbridge at Woking station.

This South Western Railway service is likely to be a bus or coach. South Western Railway use a combination of coaches and buses depending on the route. Their policy for disabled passengers is to provide accessible alternatives if they are unable to use the buses or coaches. Assisted Travel Team: 0800 528 2100 or 0800 692 0792 (Textphone)

This Great Western Railway service will likely be a bus or coach. Traffic conditions may impact timekeeping. If you are not able to travel on one of their services, they will arrange an accessible alternative for you free of charge. Assisted Travel Team: 0800 1971 329 or 18001 0800 1971 329 (Textphone)

This South Western Railway service is likely to be a bus or coach. South Western Railway use a combination of coaches and buses depending on the route. Their policy for disabled passengers is to provide accessible alternatives if they are unable to use the buses or coaches. Assisted Travel Team: 0800 528 2100 or 0800 692 0792 (Textphone)

This CrossCountry service is likely to be a coach with limited accessibility. If you are unable to board a coach, CrossCountry will provide an accessible alternative. Assisted Travel Team: 0344 811 0125 or 0344 811 0126 (Textphone)