Trains from Bristol Parkway to Birmingham New Street

The lifts are out of order between platforms 1 & 2 and 5 & 6, and the footbridge at East Croydon station. Step free access is still available to the platforms via the ramp to the Main Entrance.

The lifts are out of order between platform 4 and the rest of the station at Putney station.

The lifts are out of order between platforms 1 & 2 and 5 & 6, and the footbridge at East Croydon station. Step free access is still available to the platforms via the ramp to the Main Entrance.

There is currently no step-free access to platforms 1 - 4 at Luton station. Passengers requiring step-free access travelling to Luton / London will need to arrange alternative transport from Bedford. If you need support arranging alternative transport, please contact the Customer Service Controller on 0345 7125678.

The lifts are out of order between platform 4 and the rest of the station at Putney station.

The lifts are out of order between platform 1 and the South Bank entrance at London Blackfriars station. This affects Thameslink services towards Horsham, Brighton and Sutton. Step free access to this platform is still available via the North Bank entrance.

At London Waterloo station: One up escalator to the Balcony or Waterloo East out of service outside M&S Main. Alternative access via alternative escalator or lift from main concourse. The upward escalator on Platforms 21/22 is currently out of service. Access to the WIT platforms can be made via the lift or alternative escalator on platforms 20.

At London Waterloo station: Planned improvement works are ongoing on the passenger lift at Exit 2 until 2nd June 2025. Station staff will be available to direct passengers requiring access to the London Underground or Waterloo Road to use Exit 1 Step free access.

The lifts are out of order between platforms 1 & 2 and 5 & 6, and the footbridge at East Croydon station. Step free access is still available to the platforms via the ramp to the Main Entrance.

The lifts are out of order between platform 4 and the rest of the station at Putney station.

The lifts are out of order between platforms 1 & 2 and 5 & 6, and the footbridge at East Croydon station. Step free access is still available to the platforms via the ramp to the Main Entrance.

The lifts are out of order between platform 4 and the rest of the station at Putney station.

The lifts are out of order between platforms 1 & 2 and 5 & 6, and the footbridge at East Croydon station. Step free access is still available to the platforms via the ramp to the Main Entrance.

The lifts are out of order between platform 4 and the rest of the station at Putney station.