Trains from Royston to Guildford

The escalators are out of order between platforms 13 and 14 and the main station at Manchester Piccadilly. If you require the use of a ramp or any assistance in boarding or alighting a train, please make a conductor aware who is available on every service. If you need to speak to someone from the Passenger Assist team you can contact them on 0800 0223720.

At London Waterloo station: One up escalator to the Balcony or Waterloo East out of service outside M&S Main. Alternative access via alternative escalator or lift from main concourse. The upward escalator on Platforms 21/22 is currently out of service. Access to the WIT platforms can be made via the lift or alternative escalator on platforms 20.

At London Waterloo station: Planned improvement works are ongoing on the passenger lift at Exit 2 until 2nd June 2025. Station staff will be available to direct passengers requiring access to the London Underground or Waterloo Road to use Exit 1 Step free access.