Does Chepstow station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at Chepstow station?

No, there isn't CCTV at this station.

Is there a bureau de change at Chepstow station?

No, there isn't a bureau de change at this station.

Is there lost property at Chepstow station?

Yes, there is a lost property at this station.

Lost property contact details

03333 211 202 , https://www.southwesternrailway.com/contact-and-help/lost-property

Are there public telephones at Chepstow station?

No, this station doesn't have public telephones.

Is there a waiting room at Chepstow station?

No, this station doesn't have a waiting room.

Are there seated areas at Chepstow station?

Yes, there's a seating area at this station.

Are there showers at Chepstow station?

No, there aren't showers at this station.

Is there a tourist information office at Chepstow station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Chepstow station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Chepstow station?

No, smartcards aren't issued at this station.

Are there ticket machines at Chepstow station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Chepstow station?

Yes, you can collect train tickets from ticket machine and ticket office.

Can smartcards be loaded at Chepstow station?

Yes, you can load smartcards at ticket machine and ticket office.

Can smartcards be validated at Chepstow station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Chepstow station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be loaded at Chepstow station?

No, you can't load Oyster cards at this station.

Are Oyster cards validated at Chepstow station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near Chepstow station?

No, car hire is not available at or near the station.

Are there bus connections at Chepstow station?

No, there are no bus services at this station.

Are there metro connections at Chepstow station?

No, metro services aren't available at this station.

Does Chepstow station have connections to a port?

No, the station doesn't have connections to a port.

Does Chepstow station have connections to an airport?

No, the station does not have connections to an airport.

Are accessible taxis available at Chepstow station?

No, accessible taxis aren't available at this station.

Is there a ramp at Chepstow station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Chepstow station?

No, accessible public telephones aren't available at this station.

Is there a height adjusted ticket counter at Chepstow station?

No, there isn't a height adjusted ticket counter at this station.

Are there induction loops at Chepstow station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Chepstow station?

No, wheelchairs aren't available at this station.

Is bike hire available at or near Chepstow station?

Yes, bike hire is available at or near the station.

Trains to Chepstow station

View live departures and arrivals, station facilities and accessibility information

Chepstow station live train times

View up to two hours of live departures and arrivals status information for Chepstow station. Check train times for any future services.

Station:

Chepstow

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Status

Depart time

Destination

Platform

Operator

Status

16:16 On time

Cancelled - Nottingham

Platform 2

CrossCountry

16:17 On time

Cancelled - Cardiff Central

Platform 1

Transport for Wales

16:48 On time

Cancelled - Cheltenham Spa

Platform 2

Transport for Wales

16:55 On time

Cancelled - Cardiff Central

Platform 1

CrossCountry

17:17 On time

Cancelled - Cardiff Central

Platform 1

Transport for Wales

17:47 On time

Cancelled - Cheltenham Spa

Platform 2

Transport for Wales

Chepstow station information

Find the station address, opening times and maps for Chepstow station.

Chepstow station address

Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD

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Chepstow ticket office opening hours

Monday to Friday – 06:30 to 17:30 Saturday – 08:00 to 13:00 Sunday – Closed

Ticket office location

The ticket office is operated by a third party agent, Chepstow Trains. www.chepstowtrains.com. 01291 639197.

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Chepstow station information

Find the station address, opening times and maps for Chepstow station.

Show station information

Chepstow train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Chepstow station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Chepstow station, take a look below.

Chepstow at a glance

Chepstow station

Station information
- Station details
  
  Station name
  
  Chepstow
  
  CRS code
  
  CPW
  
  Station operator
  
  AW
  
  National Location Code
  
  3774
- Ticketing information
  
  Does Chepstow station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Transport for Wales
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Chepstow station?
  
  No, there isn't CCTV at this station.
- Customer service
  
  Are there customer help points at Chepstow station?
  
  No, customer help points aren't available at this station.
  
  Customer services information
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  03333 211202
  
  Assisted travel opening hours
  Monday to Sunday – 08:00 to 20:00
Station facilities
- Toilet facilities
  
  Are there toilets at Chepstow station?
  
  No, there aren't toilets at this station.
  
  Are there baby changing facilities at Chepstow station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Chepstow station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Chepstow station?
  
  No, this station doesn't have a waiting room.
  
  Are there seated areas at Chepstow station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Chepstow station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at Chepstow station?
  
  Yes, there is a lost property at this station.
  
  Lost property contact details
  
  03333 211 202 , https://www.southwesternrailway.com/contact-and-help/lost-property
  
  Are there luggage storage facilities at Chepstow station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Chepstow station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Chepstow station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Chepstow station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at Chepstow station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Chepstow station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Find WiFi Hotspots around Chepstow station
- Shops, cafés and cash machines
  
  Is there a cash machine at Chepstow station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Chepstow station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Chepstow station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Café
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Chepstow station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Chepstow station?
  
  Yes, you can collect train tickets from ticket machine and ticket office.
- Ticketing options
  
  Are smartcards issued at Chepstow station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be loaded at Chepstow station?
  
  Yes, you can load smartcards at ticket machine and ticket office.
  
  Can smartcards be validated at Chepstow station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
  
  Are Oyster cards issued at Chepstow station?
  
  No, Oyster cards aren't issued at this station.
  
  Can Oyster cards be loaded at Chepstow station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards validated at Chepstow station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Chepstow station?
  
  No, there are no bus services at this station.
  
  Are there metro connections at Chepstow station?
  
  No, metro services aren't available at this station.
  
  Does Chepstow station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Chepstow station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  The rail replacement bus stop is in the Station car park.
- Personal transport
  
  Is car hire available at or near Chepstow station?
  
  No, car hire is not available at or near the station.
  
  Does Chepstow station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Taxi rank outside the front of the station.
Car parking
- Car parking
  Live Car Parking
  
  Car park name
  Chepstow Station Car Park
  
  Spaces
  11
  
  Accessible spaces
  0
  
  Accessible car park equipment
  No
  
  Car park CCTV
  No
  
  Opening hours
  Monday to Sunday – 24 hours All Bank Holidays – 24 hours
  
  Car parking charges
  Parking is free
Accessibility and mobility access
- Station access
  
  Is there a ramp at Chepstow station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Category B3.
  Step free access is available to Platform 2 (to Gloucester). Platform 1 (for Newport) is only accessible via a footbridge.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Chepstow station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Accessible drop off or pick up points information
  
  Set down and pick up outside the station entrance.
  
  Are there wheelchairs available at Chepstow station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Chepstow station?
  
  Yes, this station has accessible ticket machines.
  
  Accessible ticket machines information
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
  
  Is there a height adjusted ticket counter at Chepstow station?
  
  No, there isn't a height adjusted ticket counter at this station.
  
  Are there induction loops at Chepstow station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Chepstow station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Chepstow station?
  
  Yes, staff are available to help you at this station.
  
  Staff help information
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
  
  Are there accessible public telephones at Chepstow station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Chepstow station?
  
  No, this station doesn't have accessible toilets.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at Chepstow station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  This information is unavailable.
  
  Bike storage location
  
  This information is unavailable.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  This information is unavailable.
  
  Is there CCTV in the bike storage at Chepstow station?
  
  No, this station doesn’t have CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Chepstow station?
  
  Yes, bike hire is available at or near the station.
  
  Bike hire information
  
  There are no cycle hire facilities at this station.

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Trains to Chepstow station

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Chepstow station live train times

Chepstow station information

Chepstow station address

Chepstow ticket office opening hours

Ticket office location

Chepstow station information

Show station information

Chepstow station address

Chepstow ticket office opening hours

Ticket office location

Chepstow train station facilities

Chepstow at a glance

Chepstow at a glance

Chepstow station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Station access

Ticketing access

Accessible travel links

Accessible station facilities

Bike storage

Bike hire

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