Does Crewe station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Crewe station?

Yes, there is CCTV at this station.

Is there a bureau de change at Crewe station?

No, there isn't a bureau de change at this station.

Is there lost property at Crewe station?

Yes, there is a lost property at this station.

Lost property contact details

https://www.southwesternrailway.com/contact-and-help/lost-property

Are there public telephones at Crewe station?

Yes, there's public telephones at this station.

Is there a waiting room at Crewe station?

Yes, this station has a waiting room.

Are there seated areas at Crewe station?

Yes, there's a seating area at this station.

Are there showers at Crewe station?

No, there aren't showers at this station.

Is there a tourist information office at Crewe station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Crewe station?

Yes, luggage trolleys are available at this station.

Are smartcards issued at Crewe station?

No, smartcards aren't issued at this station.

Are there ticket machines at Crewe station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Crewe station?

Yes, you can collect train tickets from ticket machine.

Can smartcards be loaded at Crewe station?

Yes, you can load smartcards at ticket machine and ticket office.

Can smartcards be validated at Crewe station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Crewe station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be loaded at Crewe station?

No, you can't load Oyster cards at this station.

Are Oyster cards validated at Crewe station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near Crewe station?

No, car hire is not available at or near the station.

Are there bus connections at Crewe station?

No, there are no bus services at this station.

Are there metro connections at Crewe station?

No, metro services aren't available at this station.

Does Crewe station have connections to a port?

No, the station doesn't have connections to a port.

Does Crewe station have connections to an airport?

No, the station does not have connections to an airport.

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website. Different rates apply to non rail users, please speak to a member of staff.

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website Different rates apply to non rail users, please speak to a member of staff.

Are accessible taxis available at Crewe station?

No, accessible taxis aren't available at this station.

Is there a ramp at Crewe station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Crewe station?

No, accessible public telephones aren't available at this station.

Is there a height adjusted ticket counter at Crewe station?

Yes, there's a height adjusted ticket counter at this station.

Are there induction loops at Crewe station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Crewe station?

Yes, wheelchairs are available at this station.

Is bike hire available at or near Crewe station?

No, bike hire is not available at or near the station.

Trains to Crewe station

View live departures and arrivals, station facilities and accessibility information

Crewe station live train times

View up to two hours of live departures and arrivals status information for Crewe station. Check train times for any future services.

Station:

Crewe

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Status

Depart time

Destination

Platform

Operator

Status

00:15 00:40

Cancelled - Chester

Platform 11

Transport for Wales

00:44 On time

Cancelled - Manchester Piccadilly

Platform 1

Northern

00:25 On time

Cancelled - Liverpool Lime Street

Platform BUS

BUS

Avanti West Coast

Crewe station information

Find the station address, opening times and maps for Crewe station.

Crewe station address

Crewe station
Nantwich Road
Crewe
Cheshire
CW2 6HR

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Crewe ticket office opening hours

Monday to Friday – 05:30 to 20:00 Saturday – 05:30 to 19:00 Sunday – 08:10 to 19:00

Ticket office location

Ticket machines can be found in the Booking hall.

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Crewe station information

Find the station address, opening times and maps for Crewe station.

Show station information

Crewe train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Crewe station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Crewe station, take a look below.

Crewe at a glance

Crewe station

Station information
- Station details
  
  Station name
  
  Crewe
  
  CRS code
  
  CRE
  
  Station operator
  
  VT
  
  National Location Code
  
  1243
- Ticketing information
  
  Does Crewe station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Avanti West Coast
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Crewe station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Crewe station?
  
  Yes, there's customer help points at this station.
  
  Customer services information
  
  Customers are encouraged to approach a member of station staff with any customer information enquiry.
  Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
  Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
  
  Assisted travel information
  
  Passenger assistance meeting point - Ticket barriers near main entrance.
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  08000 158 123 (08000 158 124 Textphone)
Station facilities
- Toilet facilities
  
  Are there toilets at Crewe station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6.
  Toilet opening times :
  Monday to Friday: 04.00am - 02.00am
  Saturday: 04.00am - 02.00am
  Sunday: 06.00am - 02.00am
  
  Are there baby changing facilities at Crewe station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at Crewe station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Crewe station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  Platform 5 and Platform 6 as well as the Calm Corner on Platform 5
  
  Waiting room opening hours
  Monday to Friday – 05:30 to 19:00 Weekend – 06:00 to 19:00
  
  Are there seated areas at Crewe station?
  
  Yes, there's a seating area at this station.
  
  First Class lounge information
  
  Location
  On the concourse above platform 5.
  To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.
  
  First Class lounge opening hours
  Monday to Friday – 05:30 to 19:00 Saturday – 08:00 to 18:00 Sunday – 08:30 to 18:00
- Tourist facilities
  
  Is there a bureau de change at Crewe station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at Crewe station?
  
  Yes, there is a lost property at this station.
  
  Lost property contact details
  
  https://www.southwesternrailway.com/contact-and-help/lost-property
  
  Are there luggage storage facilities at Crewe station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Crewe station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Crewe station?
  
  Yes, luggage trolleys are available at this station.
- Communication
  
  Are there public telephones at Crewe station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Crewe station?
  
  Yes, there's a post box at this station.
  
  Is there Wi-Fi at Crewe station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Crewe station?
  
  Yes, this station has cash machines.
  
  Are there shops at Crewe station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at Crewe station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Shops and cafes available on P1-5 an P6-11 including the concourse
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Crewe station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Crewe station?
  
  Yes, you can collect train tickets from ticket machine.
- Ticketing options
  
  Are smartcards issued at Crewe station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be loaded at Crewe station?
  
  Yes, you can load smartcards at ticket machine and ticket office.
  
  Can smartcards be validated at Crewe station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
  
  Are Oyster cards issued at Crewe station?
  
  No, Oyster cards aren't issued at this station.
  
  Can Oyster cards be loaded at Crewe station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards validated at Crewe station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Crewe station?
  
  No, there are no bus services at this station.
  
  Are there metro connections at Crewe station?
  
  No, metro services aren't available at this station.
  
  Does Crewe station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Crewe station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Rail replacement coach services can be found at the side of the station and can be accessed from platform 12 using the undercover walkway to/from the horse landing.
- Personal transport
  
  Is car hire available at or near Crewe station?
  
  No, car hire is not available at or near the station.
  
  Does Crewe station have a taxi rank?
  
  No, this station doesn't have a taxi rank.
Car parking
- Car parking
  Live Car Parking
  
  Car park name
  Pedley Street (Car Park 1)
  
  Spaces
  525
  
  Accessible spaces
  18
  
  Accessible car park equipment
  No
  
  Car park CCTV
  No
  
  Opening hours
  Monday to Sunday – 24 hours
  
  Car parking charges
  
  Peak ticket: £12.50
  Saturday: £5.50
  Sunday: £5.50
  Monthly ticket: £132.00
  Quarterly ticket: £374.00
  Annual ticket: £1,200.00
  
  Notes
  
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
  Different rates apply to non rail users, please speak to a member of staff.
  
  Car parking information
  
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
  
  Car park name
  Weston Road (Car Park 2)
  
  Spaces
  254
  
  Accessible spaces
  14
  
  Accessible car park equipment
  Yes
  
  Car park CCTV
  Yes
  
  Opening hours
  Monday to Sunday – 24 hours
  
  Car parking charges
  
  Peak ticket: £12.50
  Saturday: £5.50
  Sunday: £5.50
  
  Notes
  
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Car parking information
  
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Crewe station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Category A - This station has step-free access to all platforms
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Crewe station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Crewe station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Crewe station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a height adjusted ticket counter at Crewe station?
  
  Yes, there's a height adjusted ticket counter at this station.
  
  Are there induction loops at Crewe station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Crewe station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Crewe station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Sunday – 24 hours
  
  Staff help information
  
  The Passenger Assistance meeting point is the area opposite the barriers on the main concourse. Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
  
  Are there accessible public telephones at Crewe station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Crewe station?
  
  No, this station doesn't have accessible toilets.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at Crewe station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  186
  
  Bike storage location
  
  all platforms
  
  Bike storage information
  
  10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)
  22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)
  20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)
  22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)
  17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)
  5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)
  Short Stay Car Park Pedley Street 18 spaces
  Weston Road Car Park 10 spaces
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Crewe station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Crewe station?
  
  No, bike hire is not available at or near the station.

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Trains to Crewe station

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Crewe station live train times

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Crewe station address

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Ticket office location

Crewe station information

Show station information

Crewe station address

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Ticket office location

Crewe train station facilities

Crewe at a glance

Crewe at a glance

Crewe station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Station access

Ticketing access

Accessible travel links

Accessible station facilities

Bike storage

Bike hire

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