Does Darlington station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Darlington station?

Yes, there is CCTV at this station.

Is there a bureau de change at Darlington station?

No, there isn't a bureau de change at this station.

Is there lost property at Darlington station?

No, there isn't a lost property at this station.

Are there public telephones at Darlington station?

Yes, there's public telephones at this station.

Is there a waiting room at Darlington station?

Yes, this station has a waiting room.

Are there seated areas at Darlington station?

Yes, there's a seating area at this station.

Are there showers at Darlington station?

No, there aren't showers at this station.

Is there a tourist information office at Darlington station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Darlington station?

Yes, luggage trolleys are available at this station.

Are smartcards issued at Darlington station?

Yes, smartcards are issued at this station.

Are there ticket machines at Darlington station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Darlington station?

Yes, you can collect train tickets from ticket machine and ticket office.

Can smartcards be loaded at Darlington station?

Yes, you can load smartcards at ticket machine and ticket office.

Can smartcards be validated at Darlington station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Darlington station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be loaded at Darlington station?

No, you can't load Oyster cards at this station.

Are Oyster cards validated at Darlington station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near Darlington station?

No, car hire is not available at or near the station.

Are there bus connections at Darlington station?

Yes, there are bus services at this station.

Are there metro connections at Darlington station?

No, metro services aren't available at this station.

Does Darlington station have connections to a port?

No, the station doesn't have connections to a port.

Does Darlington station have connections to an airport?

Yes, the station has connections to an airport.

Due to a major upgrade taking place at Darlington Station, the car park east of the station has now closed. Parking is also no longer available on the access ramp approaching the station (with the exception of accessible parking bays for blue badge holders) from Parkgate or in the previous short stay car park next to Platform 4. A new temporary car park is open, located at the former cattle market site off Clifton Road to the west of the station (DL1 5DS), a short walk of around three minutes to the station entrance. Short Stay 21-60 mins - £2.00 Short Stay 61-120 mins - £4.00 Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15. Simply purchase your ticket at the car park on the day.

Are accessible taxis available at Darlington station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Generally available but advance booking recommended

Is there a ramp at Darlington station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Darlington station?

Yes, accessible public telephones are available at this station.

Accessible public telephones information

text phones are available and staff are on hand to assist as required due to no low level phones

Is there a height adjusted ticket counter at Darlington station?

Yes, there's a height adjusted ticket counter at this station.

Height Adjusted ticket counter information

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Are there induction loops at Darlington station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Darlington station?

Yes, wheelchairs are available at this station.

Is bike hire available at or near Darlington station?

No, bike hire is not available at or near the station.

Trains to Darlington station

View live departures and arrivals, station facilities and accessibility information

Darlington station live train times

View up to two hours of live departures and arrivals status information for Darlington station. Check train times for any future services.

Station:

Darlington

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Status

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Status

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Darlington station information

Find the station address, opening times and maps for Darlington station.

Darlington station address

Darlington station
Bank Top
Darlington
County Durham
DL1 4AA

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Darlington ticket office opening hours

Monday to Friday – 06:00 to 19:00 Saturday – 07:00 to 19:00 Sunday – 08:00 to 18:00

Ticket office location

Three machines outside the travel centre and one machine inside the travel centre.

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Darlington station information

Find the station address, opening times and maps for Darlington station.

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Darlington train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Darlington station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Darlington station, take a look below.

Darlington at a glance

Darlington station

Station information
- Station details
  
  Station name
  
  Darlington
  
  CRS code
  
  DAR
  
  Station operator
  
  GR
  
  National Location Code
  
  7877
- Ticketing information
  
  Does Darlington station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: LNER
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Darlington station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Darlington station?
  
  No, customer help points aren't available at this station.
  
  Customer services information
  
  We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  This station has Secure Station Accreditation
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
Station facilities
- Toilet facilities
  
  Are there toilets at Darlington station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request. Toilet opening hours are at all times that the station is open.
  
  Are there baby changing facilities at Darlington station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at Darlington station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Darlington station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Waiting Room opening hours
  Monday to Saturday - 06:00 - 22:45
  Sunday 09:00 - 22:45
  
  Waiting room opening hours
  Monday to Friday – 05:00 to 22:45 Saturday – 05:00 to 22:45 Sunday – 07:30 to 22:45
  
  Are there seated areas at Darlington station?
  
  Yes, there's a seating area at this station.
  First Class lounge information
  
  Located
  Platform 1
  Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
  Tickets Accepted
  Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  Any First Class Anytime ticket valid for travel on the East Coast route
  Any London North Eastern Railway First Class packages
  London North Eastern Railway First Advance (routed LNER/LNER& Connections)
  London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections)
  London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections)
  London North Eastern Railway Rewards First Class Leisure Single(routed LNER/LNER & Connections)
  London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER/LNER & Connections)
  Inclusive Tour Tickets (Superbreak etc.)
  Weekend First
  Tickets Not Accepted
  All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Toilets, TV, newspapers
  Refreshments
  Complimentary: water/ biscuits
  Wi-Fi
  Yes
  Showers
  No
  
  First Class lounge opening hours
  Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:00 to 20:00
- Tourist facilities
  
  Is there a bureau de change at Darlington station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at Darlington station?
  
  No, there isn't a lost property at this station.
  
  Are there luggage storage facilities at Darlington station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Darlington station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Darlington station?
  
  Yes, luggage trolleys are available at this station.
- Communication
  
  Are there public telephones at Darlington station?
  
  Yes, there's public telephones at this station.
  
  Is there a post box at Darlington station?
  
  Yes, there's a post box at this station.
  
  Is there Wi-Fi at Darlington station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Darlington station?
  
  Yes, this station has cash machines.
  
  Are there shops at Darlington station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at Darlington station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Coffee shop, WHSmiths and Café available for refreshments
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Darlington station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Darlington station?
  
  Yes, you can collect train tickets from ticket machine and ticket office.
- Ticketing options
  
  Are smartcards issued at Darlington station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be loaded at Darlington station?
  
  Yes, you can load smartcards at ticket machine and ticket office.
  
  Can smartcards be validated at Darlington station?
  
  Yes, smartcards can be validated at this station.
  
  Are Oyster cards issued at Darlington station?
  
  No, Oyster cards aren't issued at this station.
  
  Can Oyster cards be loaded at Darlington station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards validated at Darlington station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Darlington station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Darlington station?
  
  No, metro services aren't available at this station.
  
  Does Darlington station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Darlington station have connections to an airport?
  
  Yes, the station has connections to an airport.
  
  Airport connections information
  
  Daily, 'Arriva' bus route 12/A links Darlington Parkgate road (about 5 minutes walk from station) with Durham Tees Valley Airport. For bus times: www.arrivabus.co.uk
  
  Replacement buses location
  
  Replacement coach services depart from the station entrance
- Personal transport
  
  Is car hire available at or near Darlington station?
  
  No, car hire is not available at or near the station.
  
  Does Darlington station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:
  Station Taxis 01325 468 888
Car parking
- Car parking
  Live Car Parking
  
  Car park name
  Station Car Park
  
  Spaces
  543
  
  Accessible spaces
  8
  
  Accessible car park equipment
  Yes
  
  Car park CCTV
  Yes
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: £6.25
  PerHour ticket: £2.00
  Peak ticket: £12.50
  Saturday: £6.25
  Sunday: £6.25
  Weekly ticket: £50.00
  Monthly ticket: £162.50
  Annual ticket: £1,375.00
  
  Notes
  
  Due to a major upgrade taking place at Darlington Station, the car park east of the station has now closed.
  Parking is also no longer available on the access ramp approaching the station (with the exception of accessible parking bays for blue badge holders) from Parkgate or in the previous short stay car park next to Platform 4.
  A new temporary car park is open, located at the former cattle market site off Clifton Road to the west of the station (DL1 5DS), a short walk of around three minutes to the station entrance.
  Short Stay 21-60 mins - £2.00
  Short Stay 61-120 mins - £4.00
  Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
  Simply purchase your ticket at the car park on the day.
  
  Car parking information
  
  Friday - Monday long weekend parking - £12.00, purchase tickets on the day
  
  Car park name
  Short stay
  
  Spaces
  0
  
  Accessible spaces
  0
  
  Accessible car park equipment
  No
  
  Car park CCTV
  No
  
  Car parking charges
  
  PerHour ticket: £2.00
  
  Spaces
  0
  
  Accessible spaces
  0
  
  Accessible car park equipment
  No
  
  Car park CCTV
  No
Accessibility and mobility access
- Station access
  
  Is there a ramp at Darlington station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Walking route
  From Wednesday 06 March 2024 there will be a change to the walking route to access Platform 1. To access Platform 1 walk south along Platform 4 and turn left at the end of the station building. Turn left again at the edge of the station building and you will be on Platform 1. This route is step-free. There will be signs indicating the route. If you require assistance please speak to a member of staff at the ticket barrier.
  Temporary ticket office
  While improvement works are ongoing at Darlington station the Travel Centre ticket retailing facilities will be relocated to a temporary ticket retail point opposite the Travel Centre.
  Ticket barriers
  While improvement works are ongoing at Darlington station the ticket barrier will be relocated further south along the station building next to Platform 4.
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Darlington station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Darlington station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Darlington station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a height adjusted ticket counter at Darlington station?
  
  Yes, there's a height adjusted ticket counter at this station.
  
  Height Adjusted ticket counter information
  
  Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
  
  Are there induction loops at Darlington station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Darlington station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Generally available but advance booking recommended
- Accessible station facilities
  
  Is staff help available at Darlington station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 24 hours Saturday – 06:00 to 23:59 Sunday – 24 hours
  
  Staff help information
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on platform 4. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
  
  Are there accessible public telephones at Darlington station?
  
  Yes, accessible public telephones are available at this station.
  
  Accessible public telephones information
  
  text phones are available and staff are on hand to assist as required due to no low level phones
  
  Are there accessible toilets at Darlington station?
  
  Yes, this station has accessible toilets.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at Darlington station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  152
  
  Bike storage location
  
  stations front
  
  Bike storage information
  
  All racks are covered by Council CCTV and there are security patrols every two hours.
  
  Bike storage type
  
  Compounds & Stands
  
  Is there CCTV in the bike storage at Darlington station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Darlington station?
  
  No, bike hire is not available at or near the station.

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Darlington at a glance

Darlington at a glance

Darlington station

Station details

Ticketing information

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Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

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Accessible station facilities

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