Does Derby station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Derby station?

Yes, there is CCTV at this station.

Is there a bureau de change at Derby station?

No, there isn't a bureau de change at this station.

Is there lost property at Derby station?

No, there isn't a lost property at this station.

Are there public telephones at Derby station?

No, this station doesn't have public telephones.

Is there a waiting room at Derby station?

Yes, this station has a waiting room.

Are there seated areas at Derby station?

Yes, there's a seating area at this station.

Are there showers at Derby station?

No, there aren't showers at this station.

Is there a tourist information office at Derby station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Derby station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Derby station?

Yes, smartcards are issued at this station.

Are there ticket machines at Derby station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Derby station?

Yes, you can collect train tickets from ticket machine.

Can smartcards be loaded at Derby station?

Yes, you can load smartcards at ticket machine and ticket office.

Can smartcards be validated at Derby station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Derby station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be loaded at Derby station?

No, you can't load Oyster cards at this station.

Are Oyster cards validated at Derby station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near Derby station?

No, car hire is not available at or near the station.

Are there bus connections at Derby station?

Yes, there are bus services at this station.

Are there metro connections at Derby station?

No, metro services aren't available at this station.

Does Derby station have connections to a port?

No, the station doesn't have connections to a port.

Does Derby station have connections to an airport?

Yes, the station has connections to an airport.

Derby Zone 3, car parking is available Daily - £13.50, Off Peak - £7.50 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230

Are accessible taxis available at Derby station?

No, accessible taxis aren't available at this station.

Is there a ramp at Derby station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Derby station?

No, accessible public telephones aren't available at this station.

Is there a height adjusted ticket counter at Derby station?

No, there isn't a height adjusted ticket counter at this station.

Are there induction loops at Derby station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Derby station?

Yes, wheelchairs are available at this station.

Is bike hire available at or near Derby station?

No, bike hire is not available at or near the station.

Trains to Derby station

View live departures and arrivals, station facilities and accessibility information

Derby station live train times

View up to two hours of live departures and arrivals status information for Derby station. Check train times for any future services.

Station:

Derby

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Status

Depart time

Destination

Platform

Operator

Status

20:53 21:08

Cancelled - Matlock

Platform 5B

East Midlands Railway

21:03 On time

Cancelled - Luton

Platform 6

East Midlands Railway

21:16 On time

Cancelled - Nottingham

Platform 6A

East Midlands Railway

21:20 On time

Cancelled - Sheffield

Platform 5

East Midlands Railway

21:31 On time

Cancelled - Bristol Temple Meads

Platform 2

CrossCountry

21:34 On time

Cancelled - Nottingham

Platform 4A

CrossCountry

21:44 Cancelled

Cancelled - Birmingham New Street

CrossCountry

21:47 On time

Cancelled - Leeds

Platform 1

CrossCountry

21:53 On time

Cancelled - Matlock

Platform 5B

East Midlands Railway

22:11 On time

Cancelled - Sheffield

Platform 5

East Midlands Railway

Derby station information

Find the station address, opening times and maps for Derby station.

Derby station address

Derby station
Railway Terrace
Derby
Derbyshire
DE1 2RU

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Derby ticket office opening hours

Monday to Friday – 04:55 to 22:45 Saturday – 04:55 to 22:45 Sunday – 06:20 to 23:00

Ticket office location

On the station concourse

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Derby station information

Find the station address, opening times and maps for Derby station.

Show station information

Derby train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Derby station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Derby station, take a look below.

Derby at a glance

Derby station

Station information
- Station details
  
  Station name
  
  Derby
  
  CRS code
  
  DBY
  
  Station operator
  
  EM
  
  National Location Code
  
  1823
- Ticketing information
  
  Does Derby station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: East Midlands Railway
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Derby station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Derby station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  Customer Information Desk
  
  Customer services information
  
  This information is unavailable.
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  08000 11 33 23
Station facilities
- Toilet facilities
  
  Are there toilets at Derby station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
  Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00
  
  Are there baby changing facilities at Derby station?
  
  Yes, there are baby changing facilities at this station.
  
  Are there showers at Derby station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Derby station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
  
  Waiting room opening hours
  Monday to Friday – 04:55 to 22:45 Saturday – 04:55 to 22:45 Sunday – 06:20 to 23:00
  
  Are there seated areas at Derby station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Derby station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at Derby station?
  
  No, there isn't a lost property at this station.
  
  Are there luggage storage facilities at Derby station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Derby station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Derby station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Derby station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at Derby station?
  
  Yes, there's a post box at this station.
  
  Is there Wi-Fi at Derby station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Yes
- Shops, cafés and cash machines
  
  Is there a cash machine at Derby station?
  
  Yes, this station has cash machines.
  
  Are there shops at Derby station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at Derby station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Derby station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Derby station?
  
  Yes, you can collect train tickets from ticket machine.
- Ticketing options
  
  Are smartcards issued at Derby station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be loaded at Derby station?
  
  Yes, you can load smartcards at ticket machine and ticket office.
  
  Can smartcards be validated at Derby station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  You can load tickets onto your smartcard at this station.
  
  Are Oyster cards issued at Derby station?
  
  No, Oyster cards aren't issued at this station.
  
  Can Oyster cards be loaded at Derby station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards validated at Derby station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Derby station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Derby station?
  
  No, metro services aren't available at this station.
  
  Does Derby station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Derby station have connections to an airport?
  
  Yes, the station has connections to an airport.
  
  Airport connections information
  
  KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk
  
  Replacement buses location
  
  From the rear of the station, at the Pride Park exit
- Personal transport
  
  Is car hire available at or near Derby station?
  
  No, car hire is not available at or near the station.
  
  Does Derby station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  On station forecourt
Car parking
- Car parking
  Live Car Parking
  
  Car park name
  Station Car Park
  
  Spaces
  568
  
  Accessible spaces
  25
  
  Accessible car park equipment
  Yes
  
  Car park CCTV
  Yes
  
  Opening hours
  Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: £7.50
  Peak ticket: £15.00
  Saturday: £7.50
  Sunday: £7.50
  Weekly ticket: £45.00
  Monthly ticket: £150.00
  Quarterly ticket: £405.00
  Annual ticket: £1,500.00
  
  Notes
  
  Derby Zone 3, car parking is available
  Daily - £13.50, Off Peak - £7.50
  Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
  
  Car parking information
  
  Derby Zone 3, car parking is available
  Daily - £11.50, Off Peak - £7.00
  Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
Accessibility and mobility access
- Station access
  
  Is there a ramp at Derby station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
  This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Derby station?
  
  Yes, there are accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Derby station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Derby station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a height adjusted ticket counter at Derby station?
  
  No, there isn't a height adjusted ticket counter at this station.
  
  Are there induction loops at Derby station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Derby station?
  
  No, accessible taxis aren't available at this station.
- Accessible station facilities
  
  Is staff help available at Derby station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Staff help information
  
  Passenger Assistance meeting point is at the ticket gates.
  
  Are there accessible public telephones at Derby station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Derby station?
  
  Yes, this station has accessible toilets.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at Derby station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  204
  
  Bike storage location
  
  Located in North Car Park
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Racks
  
  Is there CCTV in the bike storage at Derby station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Derby station?
  
  No, bike hire is not available at or near the station.

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Trains to Derby station

View live departures and arrivals, station facilities and accessibility information

Derby station live train times

Derby station information

Derby station address

Derby ticket office opening hours

Ticket office location

Derby station information

Show station information

Derby station address

Derby ticket office opening hours

Ticket office location

Derby train station facilities

Derby at a glance

Derby at a glance

Derby station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Station access

Ticketing access

Accessible travel links

Accessible station facilities

Bike storage

Bike hire

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