Does Ely station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at Ely station?

Yes, there is CCTV at this station.

Is there a bureau de change at Ely station?

No, there isn't a bureau de change at this station.

Is there lost property at Ely station?

No, there isn't a lost property at this station.

Are there public telephones at Ely station?

No, this station doesn't have public telephones.

Is there a waiting room at Ely station?

Yes, this station has a waiting room.

Are there seated areas at Ely station?

Yes, there's a seating area at this station.

Are there showers at Ely station?

No, there aren't showers at this station.

Is there a tourist information office at Ely station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Ely station?

Yes, luggage trolleys are available at this station.

Are smartcards issued at Ely station?

Yes, smartcards are issued at this station.

Are there ticket machines at Ely station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Ely station?

Yes, you can collect train tickets from ticket machine and ticket office.

Can smartcards be loaded at Ely station?

Yes, you can load smartcards at ticket machine and ticket office.

Can smartcards be validated at Ely station?

Yes, smartcards can be validated at this station.

Are Oyster cards issued at Ely station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be loaded at Ely station?

No, you can't load Oyster cards at this station.

Are Oyster cards validated at Ely station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near Ely station?

No, car hire is not available at or near the station.

Are there bus connections at Ely station?

No, there are no bus services at this station.

Are there metro connections at Ely station?

No, metro services aren't available at this station.

Does Ely station have connections to a port?

No, the station doesn't have connections to a port.

Does Ely station have connections to an airport?

No, the station does not have connections to an airport.

£13.15 Weekend fare (from 1000 Friday - 0400 Monday) £66.00 Flexi ticket

Are accessible taxis available at Ely station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Details of nearest taxis are shown on station information poster

Is there a ramp at Ely station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Ely station?

No, accessible public telephones aren't available at this station.

Is there a height adjusted ticket counter at Ely station?

No, there isn't a height adjusted ticket counter at this station.

Are there induction loops at Ely station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Ely station?

Yes, wheelchairs are available at this station.

Is bike hire available at or near Ely station?

No, bike hire is not available at or near the station.

Trains to Ely station

View live departures and arrivals, station facilities and accessibility information

Ely station live train times

View up to two hours of live departures and arrivals status information for Ely station. Check train times for any future services.

Station:

Ely

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Status

Depart time

Destination

Platform

Operator

Status

09:38 On time

Cancelled - Norwich

Platform 1

Greater Anglia

09:53 On time

Cancelled - Liverpool Lime Street

Platform 3

East Midlands Railway

09:56 On time

Cancelled - Kings Lynn

Platform 2

Great Northern

10:15 On time

Cancelled - Birmingham New Street

Platform 1

CrossCountry

10:18 On time

Cancelled - Norwich

Platform 3

East Midlands Railway

10:33 On time

Cancelled - Ipswich

Platform 1

Greater Anglia

10:37 On time

Cancelled - Norwich

Platform 3

Greater Anglia

10:52 On time

Cancelled - Liverpool Lime Street

Platform 3

East Midlands Railway

10:56 On time

Cancelled - Kings Lynn

Platform 2

Great Northern

11:00 On time

Cancelled - Peterborough

Platform 2

Greater Anglia

Ely station information

Find the station address, opening times and maps for Ely station.

Ely station address

Ely station
Station Road
Ely
Cambridgeshire
CB7 4BS

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Ely ticket office opening hours

Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:30 to 18:30

Ticket office location

Located in the main entrance hall.

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Ely station information

Find the station address, opening times and maps for Ely station.

Show station information

Ely train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Ely station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Ely station, take a look below.

Ely at a glance

Ely station

Station information
- Station details
  
  Station name
  
  Ely
  
  CRS code
  
  ELY
  
  Station operator
  
  LE
  
  National Location Code
  
  7068
- Ticketing information
  
  Does Ely station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: Greater Anglia
- Station security
  
  Staffing level
  
  Full time
  
  Is there CCTV at Ely station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Ely station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  On each platform
  
  Customer services information
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  0800 028 28 78
  
  Assisted travel opening hours
  
  08:00 - 20:00
  Monday to Sunday – 08:00 to 20:00
Station facilities
- Toilet facilities
  
  Are there toilets at Ely station?
  
  Yes, this station has toilets.
  
  Toilets information
  
  Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
  
  Are there baby changing facilities at Ely station?
  
  Yes, there are baby changing facilities at this station.
  
  Baby change information
  
  Female toilets
  
  Are there showers at Ely station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Ely station?
  
  Yes, this station has a waiting room.
  
  Waiting room information
  
  There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
  
  Waiting room opening hours
  Monday to Friday – 05:15 to 22:00 Saturday – 05:15 to 22:00 Sunday – 08:15 to 22:00
  
  Are there seated areas at Ely station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Ely station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at Ely station?
  
  No, there isn't a lost property at this station.
  
  Are there luggage storage facilities at Ely station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Ely station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Ely station?
  
  Yes, luggage trolleys are available at this station.
- Communication
  
  Are there public telephones at Ely station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at Ely station?
  
  Yes, there's a post box at this station.
  
  Post box information
  
  Post box is located on Platform 1
  
  Is there Wi-Fi at Ely station?
  
  Yes, this station has Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Ely station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Ely station?
  
  Yes, there are shops at this station.
  
  Shops information
  
  Newsagent on platform 1. Large Tesco supermarket next door to the main car park
  
  Are there cafés, pubs or restaurants at Ely station?
  
  Yes, there are cafés, pubs or restaurants at this station.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Ely station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Ely station?
  
  Yes, you can collect train tickets from ticket machine and ticket office.
- Ticketing options
  
  Are smartcards issued at Ely station?
  
  Yes, smartcards are issued at this station.
  
  Can smartcards be loaded at Ely station?
  
  Yes, you can load smartcards at ticket machine and ticket office.
  
  Can smartcards be validated at Ely station?
  
  Yes, smartcards can be validated at this station.
  
  Smartcard information
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  
  Are Oyster cards issued at Ely station?
  
  No, Oyster cards aren't issued at this station.
  
  Can Oyster cards be loaded at Ely station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards validated at Ely station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Ely station?
  
  No, there are no bus services at this station.
  
  Are there metro connections at Ely station?
  
  No, metro services aren't available at this station.
  
  Does Ely station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Ely station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Replacement transport stop at station entrance
- Personal transport
  
  Is car hire available at or near Ely station?
  
  No, car hire is not available at or near the station.
  
  Does Ely station have a taxi rank?
  
  No, this station doesn't have a taxi rank.
Car parking
- Car parking
  Live Car Parking
  
  Car park name
  Station Car Park
  
  Spaces
  131
  
  Accessible spaces
  7
  
  Accessible car park equipment
  Yes
  
  Car park CCTV
  Yes
  
  Opening hours
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car parking charges
  Off-peak ticket: £8.20
  Peak ticket: £9.30
  Saturday: £6.55
  Sunday: £6.55
  Weekly ticket: £35.00
  Monthly ticket: £130.00
  Quarterly ticket: £370.00
  Annual ticket: £1,300.00
  
  Notes
  
  £13.15 Weekend fare (from 1000 Friday - 0400 Monday)
  £66.00 Flexi ticket
  
  Car park name
  Premium Bay
  
  Spaces
  4
  
  Accessible spaces
  0
  
  Accessible car park equipment
  Yes
  
  Car park CCTV
  Yes
  
  Car parking charges
  
  Annual ticket: £1,840.00
Accessibility and mobility access
- Station access
  
  Is there a ramp at Ely station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has step free access to all platforms via a ramped subway.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at Ely station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Ely station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Ely station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a height adjusted ticket counter at Ely station?
  
  No, there isn't a height adjusted ticket counter at this station.
  
  Are there induction loops at Ely station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Ely station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Details of nearest taxis are shown on station information poster
- Accessible station facilities
  
  Is staff help available at Ely station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday – 05:15 to 01:00 Tuesday – 05:15 to 01:00 Wednesday – 05:15 to 01:00 Thursday – 05:15 to 01:00 Friday – 05:15 to 01:00 Saturday – 05:15 to 01:00 Sunday – 08:00 to 01:00
  
  Staff help information
  
  Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
  
  Are there accessible public telephones at Ely station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at Ely station?
  
  Yes, this station has accessible toilets.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at Ely station?
  
  Yes, there is a sheltered bike storage area.
  
  Bike storage spaces
  
  330
  
  Bike storage location
  
  In station car park
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Compounds & Stands
  
  Is there CCTV in the bike storage at Ely station?
  
  No, this station doesn’t have CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Ely station?
  
  No, bike hire is not available at or near the station.

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Trains to Ely station

View live departures and arrivals, station facilities and accessibility information

Ely station live train times

Ely station information

Ely station address

Ely ticket office opening hours

Ticket office location

Ely station information

Show station information

Ely station address

Ely ticket office opening hours

Ticket office location

Ely train station facilities

Ely at a glance

Ely at a glance

Ely station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Station access

Ticketing access

Accessible travel links

Accessible station facilities

Bike storage

Bike hire

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