Does New Cross Gate station have ticket gates?

Yes, this station has ticket gates.

Is there CCTV at New Cross Gate station?

Yes, there is CCTV at this station.

Is there a bureau de change at New Cross Gate station?

No, there isn't a bureau de change at this station.

Is there lost property at New Cross Gate station?

Yes, there is a lost property at this station.

Lost property contact details

https://www.southwesternrailway.com/contact-and-help/lost-property

Are there public telephones at New Cross Gate station?

No, this station doesn't have public telephones.

Is there a waiting room at New Cross Gate station?

No, this station doesn't have a waiting room.

Are there seated areas at New Cross Gate station?

Yes, there's a seating area at this station.

Are there showers at New Cross Gate station?

No, there aren't showers at this station.

Is there a tourist information office at New Cross Gate station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at New Cross Gate station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at New Cross Gate station?

No, smartcards aren't issued at this station.

Are there ticket machines at New Cross Gate station?

Yes, there are ticket machines at this station.

Can I collect train tickets from New Cross Gate station?

Yes, you can collect train tickets from ticket machine and ticket office.

Can smartcards be loaded at New Cross Gate station?

No, you can't load smartcards at this station.

Can smartcards be validated at New Cross Gate station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at New Cross Gate station?

Yes, Oyster cards are issued at this station.

Can Oyster cards be loaded at New Cross Gate station?

Yes, you can load Oyster cards at ticket machine and ticket office.

Are Oyster cards validated at New Cross Gate station?

Yes, Oyster cards are validated at this station.

Is car hire available at or near New Cross Gate station?

No, car hire is not available at or near the station.

Are there bus connections at New Cross Gate station?

No, there are no bus services at this station.

Are there metro connections at New Cross Gate station?

No, metro services aren't available at this station.

Does New Cross Gate station have connections to a port?

No, the station doesn't have connections to a port.

Does New Cross Gate station have connections to an airport?

No, the station does not have connections to an airport.

Are accessible taxis available at New Cross Gate station?

Yes, accessible taxis are available at this station.

Accessible taxis information

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Is there a ramp at New Cross Gate station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at New Cross Gate station?

No, accessible public telephones aren't available at this station.

Is there a height adjusted ticket counter at New Cross Gate station?

Yes, there's a height adjusted ticket counter at this station.

Are there induction loops at New Cross Gate station?

Yes, induction loops are available at this station.

Are there wheelchairs available at New Cross Gate station?

Yes, wheelchairs are available at this station.

Is bike hire available at or near New Cross Gate station?

No, bike hire is not available at or near the station.

Trains to New Cross Gate station

View live departures and arrivals, station facilities and accessibility information

Buy train tickets to any destination in Britain – no booking fee

station-switch

.qtt-form-stations { display: none; } .component-qtt-form--simple .btn-primary { margin-left: 0% } #append-button-here-smallqtt { display: none; } /*@media screen and (min-width: 1024px) { .layout--8-4.promo-list--bordered .component-qtt-form .btn { margin-left: -285%; } }*/ .layout--8-4.promo-list--bordered .component-qtt-form .btn { margin-left: -285%; }

New Cross Gate station live train times

View up to two hours of live departures and arrivals status information for New Cross Gate station. Check train times for any future services.

Station:

New Cross Gate

Since functional cookies are disabled, you cannot view the Keep me Updated feature. To enable this feature, please allow all cookies using the Cookie Preferences settings at the bottom of the page.

Status

Depart time

Destination

Platform

Operator

Status

16:09 On time

Cancelled - Crystal Palace

Platform 1

London Overground

16:09 On time

Cancelled - Highbury & Islington

Platform 5

London Overground

16:15 On time

Cancelled - West Croydon

Platform 1

London Overground

16:17 On time

Cancelled - Highbury & Islington

Platform 5

London Overground

16:24 On time

Cancelled - Crystal Palace

Platform 1

London Overground

16:25 On time

Cancelled - Highbury & Islington

Platform 5

London Overground

16:30 On time

Cancelled - West Croydon

Platform 1

London Overground

16:32 On time

Cancelled - Highbury & Islington

Platform 5

London Overground

16:34 On time

Cancelled - London Victoria

Platform 2

Southern

16:35 On time

Cancelled - London Bridge

Platform 5

Southern

New Cross Gate station information

Find the station address, opening times and maps for New Cross Gate station.

New Cross Gate station address

New Cross Gate station
New Cross Road
New Cross
Greater London
SE14 6AR

Get directions Opens in new window

New Cross Gate ticket office opening hours

Monday to Friday – 05:55 to 20:30 Saturday – 06:10 to 20:30 Sunday – 06:55 to 21:10

View in maps Opens in new window

New Cross Gate station information

Find the station address, opening times and maps for New Cross Gate station.

Show station information

New Cross Gate train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about New Cross Gate station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at New Cross Gate station, take a look below.

New Cross Gate at a glance

New Cross Gate station

Station information
- Station details
  
  Station name
  
  New Cross Gate
  
  CRS code
  
  NXG
  
  Station operator
  
  LO
  
  National Location Code
  
  5345
- Ticketing information
  
  Does New Cross Gate station have ticket gates?
  
  Yes, this station has ticket gates.
  
  Penalty fares information
  
  Applicable Operators: London Overground
  
  London fare zone
  
  Zone 2
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at New Cross Gate station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at New Cross Gate station?
  
  Yes, there's customer help points at this station.
  
  Customer services information
  
  Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
  Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
  
  Assisted travel contact details
  
  0343 222 1234
Station facilities
- Toilet facilities
  
  Are there toilets at New Cross Gate station?
  
  No, there aren't toilets at this station.
  
  Are there baby changing facilities at New Cross Gate station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at New Cross Gate station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at New Cross Gate station?
  
  No, this station doesn't have a waiting room.
  
  Are there seated areas at New Cross Gate station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at New Cross Gate station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at New Cross Gate station?
  
  Yes, there is a lost property at this station.
  
  Lost property contact details
  
  https://www.southwesternrailway.com/contact-and-help/lost-property
  
  Are there luggage storage facilities at New Cross Gate station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at New Cross Gate station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at New Cross Gate station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at New Cross Gate station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at New Cross Gate station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at New Cross Gate station?
  
  Yes, this station has Wi-Fi.
  
  Wi-Fi information
  
  Find WiFi Hotspots around New Cross Gate station
- Shops, cafés and cash machines
  
  Is there a cash machine at New Cross Gate station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at New Cross Gate station?
  
  Yes, there are shops at this station.
  
  Are there cafés, pubs or restaurants at New Cross Gate station?
  
  Yes, there are cafés, pubs or restaurants at this station.
  
  Cafés, pubs or restaurants information
  
  Coffee shop
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at New Cross Gate station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from New Cross Gate station?
  
  Yes, you can collect train tickets from ticket machine and ticket office.
- Ticketing options
  
  Are smartcards issued at New Cross Gate station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be loaded at New Cross Gate station?
  
  No, you can't load smartcards at this station.
  
  Can smartcards be validated at New Cross Gate station?
  
  No, smartcards can't be validated at this station.
  
  Are Oyster cards issued at New Cross Gate station?
  
  Yes, Oyster cards are issued at this station.
  
  Can Oyster cards be loaded at New Cross Gate station?
  
  Yes, you can load Oyster cards at ticket machine and ticket office.
  
  Are Oyster cards validated at New Cross Gate station?
  
  Yes, Oyster cards are validated at this station.
Travel links
- Public transport
  
  Are there bus connections at New Cross Gate station?
  
  No, there are no bus services at this station.
  
  Are there metro connections at New Cross Gate station?
  
  No, metro services aren't available at this station.
  
  Does New Cross Gate station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does New Cross Gate station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Use bus stop R in New Cross Road for buses towards Canada Water, Dalston Junction/Dalston Kingsland, Crystal Palace, West Croydon, East Croydon, Norwood Junction and Sutton
  Use bus stop Q in New Cross Road for buses towards London Bridge
- Personal transport
  
  Is car hire available at or near New Cross Gate station?
  
  No, car hire is not available at or near the station.
  
  Does New Cross Gate station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Car parking
- Car parking
  Live Car Parking
  
  Car parking
  
  Car parking is not available at this station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at New Cross Gate station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  Step-free access to all platforms from concourse. One step from street to Ticket Office only.
  
  Step-free access coverage
  Whole station
  
  Are there accessible drop off or pick up points at New Cross Gate station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at New Cross Gate station?
  
  Yes, wheelchairs are available at this station.
- Ticketing access
  
  Are there accessible ticket machines at New Cross Gate station?
  
  Yes, this station has accessible ticket machines.
  
  Is there a height adjusted ticket counter at New Cross Gate station?
  
  Yes, there's a height adjusted ticket counter at this station.
  
  Are there induction loops at New Cross Gate station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at New Cross Gate station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
- Accessible station facilities
  
  Is staff help available at New Cross Gate station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 05:55 to 20:30 Saturday – 06:10 to 20:30 Sunday – 06:55 to 21:10
  
  Are there accessible public telephones at New Cross Gate station?
  
  No, accessible public telephones aren't available at this station.
  
  Are there accessible toilets at New Cross Gate station?
  
  No, this station doesn't have accessible toilets.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at New Cross Gate station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  This information is unavailable.
  
  Bike storage location
  
  This information is unavailable.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  This information is unavailable.
  
  Is there CCTV in the bike storage at New Cross Gate station?
  
  Yes, this station has CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near New Cross Gate station?
  
  No, bike hire is not available at or near the station.

.accordian-javascript-disabledHeader { border-left: 2px solid #0092CB !important; border-right: 2px solid #0092CB !important; } .accordion-content { display: block !important; border-color: #0092CB !important; }

Search for another station

Download SWR App today

No Booking Fees. Available on the App Store and Google Play Store

Scan the QR code to download

I want to...

See ticket offers

Be inspired

Check live train times

Read the latest news

Book travel assistance

Check engineering works

Trains to New Cross Gate station

View live departures and arrivals, station facilities and accessibility information

New Cross Gate station live train times

New Cross Gate station information

New Cross Gate station address

New Cross Gate ticket office opening hours

New Cross Gate station information

Show station information

New Cross Gate station address

New Cross Gate ticket office opening hours

New Cross Gate train station facilities

New Cross Gate at a glance

New Cross Gate at a glance

New Cross Gate station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Station access

Ticketing access

Accessible travel links

Accessible station facilities

Bike storage

Bike hire

Search for another station

Download SWR App today

I want to...