Does Small Heath station have ticket gates?

No, this station doesn't have ticket gates.

Is there CCTV at Small Heath station?

Yes, there is CCTV at this station.

Is there a bureau de change at Small Heath station?

No, there isn't a bureau de change at this station.

Is there lost property at Small Heath station?

No, there isn't a lost property at this station.

Are there public telephones at Small Heath station?

No, this station doesn't have public telephones.

Is there a waiting room at Small Heath station?

No, this station doesn't have a waiting room.

Are there seated areas at Small Heath station?

Yes, there's a seating area at this station.

Are there showers at Small Heath station?

No, there aren't showers at this station.

Is there a tourist information office at Small Heath station?

No, there isn't a tourist information office at this station.

Are there luggage trolleys at Small Heath station?

No, luggage trolleys aren't available at this station.

Are smartcards issued at Small Heath station?

No, smartcards aren't issued at this station.

Are there ticket machines at Small Heath station?

Yes, there are ticket machines at this station.

Can I collect train tickets from Small Heath station?

Yes, you can collect train tickets from ticket machine and ticket office.

Can smartcards be loaded at Small Heath station?

No, you can't load smartcards at this station.

Can smartcards be validated at Small Heath station?

No, smartcards can't be validated at this station.

Are Oyster cards issued at Small Heath station?

No, Oyster cards aren't issued at this station.

Can Oyster cards be loaded at Small Heath station?

No, you can't load Oyster cards at this station.

Are Oyster cards validated at Small Heath station?

No, Oyster cards aren't validated at this station.

Is car hire available at or near Small Heath station?

No, car hire is not available at or near the station.

Are there bus connections at Small Heath station?

Yes, there are bus services at this station.

Are there metro connections at Small Heath station?

No, metro services aren't available at this station.

Does Small Heath station have connections to a port?

No, the station doesn't have connections to a port.

Does Small Heath station have connections to an airport?

No, the station does not have connections to an airport.

Are accessible taxis available at Small Heath station?

Yes, accessible taxis are available at this station.

Accessible taxis information

Accessible taxis are not available

Is there a ramp at Small Heath station to get on the train?

Yes, there is a train ramp at this station.

Are there accessible public telephones at Small Heath station?

Yes, accessible public telephones are available at this station.

Accessible public telephones information

Public telephones are not accessible

Is there a height adjusted ticket counter at Small Heath station?

No, there isn't a height adjusted ticket counter at this station.

Are there induction loops at Small Heath station?

Yes, induction loops are available at this station.

Are there wheelchairs available at Small Heath station?

No, wheelchairs aren't available at this station.

Is bike hire available at or near Small Heath station?

No, bike hire is not available at or near the station.

Trains to Small Heath station

View live departures and arrivals, station facilities and accessibility information

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Small Heath station live train times

View up to two hours of live departures and arrivals status information for Small Heath station. Check train times for any future services.

Station:

Small Heath

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Small Heath station information

Find the station address, opening times and maps for Small Heath station.

Small Heath station address

Small Heath station
Golden Hillock Road
Small Heath
West Midlands
B10 0DP

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Small Heath ticket office opening hours

Monday to Friday – 07:00 to 10:00 Weekend – Closed

Ticket office location

A Permit to Travel machine is available for use when the Ticket Office is closed.

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Small Heath station information

Find the station address, opening times and maps for Small Heath station.

Show station information

Small Heath train station facilities

Getting ready for your next journey? Whether you’re planning a trip or getting ready for your commute, find out everything you need to know about Small Heath station facilities here before you travel. At most train stations you’ll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. There are also seating areas in most stations so you can sit back and relax while you wait for your train. For detailed information about the facilities available at Small Heath station, take a look below.

Small Heath at a glance

Small Heath station

Station information
- Station details
  
  Station name
  
  Small Heath
  
  CRS code
  
  SMA
  
  Station operator
  
  WM
  
  National Location Code
  
  4530
- Ticketing information
  
  Does Small Heath station have ticket gates?
  
  No, this station doesn't have ticket gates.
  
  Penalty fares information
  
  Applicable Operators: West Midlands Trains
- Station security
  
  Staffing level
  
  Part time
  
  Is there CCTV at Small Heath station?
  
  Yes, there is CCTV at this station.
- Customer service
  
  Are there customer help points at Small Heath station?
  
  Yes, there's customer help points at this station.
  
  Customer help points information
  
  On both platforms
  
  Customer services information
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  
  Assisted travel information
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
  
  Assisted travel contact details
  
  0800 0248998
  
  Assisted travel opening hours
  
  24 hours, 7 days a week (except Christmas Day and Boxing Day)
  Monday to Sunday – 24 hours
Station facilities
- Toilet facilities
  
  Are there toilets at Small Heath station?
  
  No, there aren't toilets at this station.
  
  Are there baby changing facilities at Small Heath station?
  
  No, there aren't baby changing facilities at this station.
  
  Are there showers at Small Heath station?
  
  No, there aren't showers at this station.
- Seating at the station
  
  Is there a waiting room at Small Heath station?
  
  No, this station doesn't have a waiting room.
  
  Are there seated areas at Small Heath station?
  
  Yes, there's a seating area at this station.
- Tourist facilities
  
  Is there a bureau de change at Small Heath station?
  
  No, there isn't a bureau de change at this station.
  
  Is there lost property at Small Heath station?
  
  No, there isn't a lost property at this station.
  
  Are there luggage storage facilities at Small Heath station?
  
  No, there are no luggage storage facilities at this station.
  
  Is there a tourist information office at Small Heath station?
  
  No, there isn't a tourist information office at this station.
  
  Are there luggage trolleys at Small Heath station?
  
  No, luggage trolleys aren't available at this station.
- Communication
  
  Are there public telephones at Small Heath station?
  
  No, this station doesn't have public telephones.
  
  Is there a post box at Small Heath station?
  
  No, there isn't a post box at this station.
  
  Is there Wi-Fi at Small Heath station?
  
  No, this station doesn't have Wi-Fi.
- Shops, cafés and cash machines
  
  Is there a cash machine at Small Heath station?
  
  No, there aren't cash machines at this station.
  
  Are there shops at Small Heath station?
  
  No, there aren't shops at this station.
  
  Are there cafés, pubs or restaurants at Small Heath station?
  
  No, the station does't have cafés, pubs or restaurants.
Buying and collecting train tickets
- Ticket office
  
  Are there ticket machines at Small Heath station?
  
  Yes, there are ticket machines at this station.
  
  Can I collect train tickets from Small Heath station?
  
  Yes, you can collect train tickets from ticket machine and ticket office.
- Ticketing options
  
  Are smartcards issued at Small Heath station?
  
  No, smartcards aren't issued at this station.
  
  Can smartcards be loaded at Small Heath station?
  
  No, you can't load smartcards at this station.
  
  Can smartcards be validated at Small Heath station?
  
  No, smartcards can't be validated at this station.
  
  Are Oyster cards issued at Small Heath station?
  
  No, Oyster cards aren't issued at this station.
  
  Can Oyster cards be loaded at Small Heath station?
  
  No, you can't load Oyster cards at this station.
  
  Are Oyster cards validated at Small Heath station?
  
  No, Oyster cards aren't validated at this station.
Travel links
- Public transport
  
  Are there bus connections at Small Heath station?
  
  Yes, there are bus services at this station.
  
  Bus services information
  
  Information to plan your onward journey is available in a printable format here
  
  Are there metro connections at Small Heath station?
  
  No, metro services aren't available at this station.
  
  Does Small Heath station have connections to a port?
  
  No, the station doesn't have connections to a port.
  
  Does Small Heath station have connections to an airport?
  
  No, the station does not have connections to an airport.
  
  Replacement buses location
  
  Rail replacement vehicles will operate from the front of the station.
  Please check your destination before boarding.
  Please click here for walking directions from the station to the rail replacement bus stop.
- Personal transport
  
  Is car hire available at or near Small Heath station?
  
  No, car hire is not available at or near the station.
  
  Does Small Heath station have a taxi rank?
  
  Yes, this station has a taxi rank.
  
  Taxi rank information
  
  Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543
Car parking
- Car parking
  Live Car Parking
  
  Car parking
  
  Car parking is not available at this station.
Accessibility and mobility access
- Station access
  
  Is there a ramp at Small Heath station to get on the train?
  
  Yes, there is a train ramp at this station.
  
  Step-free access information
  
  This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
  
  Step-free access coverage
  Partial station
  
  Are there accessible drop off or pick up points at Small Heath station?
  
  No, there aren't accessible drop off or pick up points at this station.
  
  Are there wheelchairs available at Small Heath station?
  
  No, wheelchairs aren't available at this station.
- Ticketing access
  
  Are there accessible ticket machines at Small Heath station?
  
  No, this station doesn't have accessible ticket machines.
  
  Is there a height adjusted ticket counter at Small Heath station?
  
  No, there isn't a height adjusted ticket counter at this station.
  
  Are there induction loops at Small Heath station?
  
  Yes, induction loops are available at this station.
- Accessible travel links
  
  Are accessible taxis available at Small Heath station?
  
  Yes, accessible taxis are available at this station.
  
  Accessible taxis information
  
  Accessible taxis are not available
- Accessible station facilities
  
  Is staff help available at Small Heath station?
  
  Yes, staff are available to help you at this station.
  
  Staff help opening hours
  
  Monday to Friday – 07:00 to 10:00
  
  Staff help information
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
  
  Are there accessible public telephones at Small Heath station?
  
  Yes, accessible public telephones are available at this station.
  
  Accessible public telephones information
  
  Public telephones are not accessible
  
  Are there accessible toilets at Small Heath station?
  
  No, this station doesn't have accessible toilets.
Bikes
- Bike storage
  
  Is there a sheltered bike storage area at Small Heath station?
  
  No, there is no sheltered bike storage area.
  
  Bike storage spaces
  
  4
  
  Bike storage location
  
  This information is unavailable.
  
  Bike storage information
  
  This information is unavailable.
  
  Bike storage type
  
  Stands
  
  Is there CCTV in the bike storage at Small Heath station?
  
  No, this station doesn’t have CCTV in the bike storage.
- Bike hire
  
  Is bike hire available at or near Small Heath station?
  
  No, bike hire is not available at or near the station.

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Trains to Small Heath station

View live departures and arrivals, station facilities and accessibility information

Small Heath station live train times

Small Heath station information

Small Heath station address

Small Heath ticket office opening hours

Ticket office location

Small Heath station information

Show station information

Small Heath station address

Small Heath ticket office opening hours

Ticket office location

Small Heath train station facilities

Small Heath at a glance

Small Heath at a glance

Small Heath station

Station details

Ticketing information

Station security

Customer service

Toilet facilities

Seating at the station

Tourist facilities

Communication

Shops, cafés and cash machines

Ticket office

Ticketing options

Public transport

Personal transport

Car parking

Station access

Ticketing access

Accessible travel links

Accessible station facilities

Bike storage

Bike hire

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