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Press enquiries

If you are a member of the press, please contact the South Western Railway press office team on:

Email: press@swrailway.com

Phone: 07623 514 055

Please note, these contact details are for press enquiries only.

Customer queries, including information on train services, should be directed to the Customer Service Centre on 0345 600 0650. Find out more.

Questions around railway infrastructure, including engineering work, should be directed to Network Rail. Please see their website for more information.

Photography and filming requests

Requests to film on our trains or at our stations will require approval from our safety team. Due to the volume of requests we receive, it can take up to two weeks to provide approval.

If you wish to make a request, you will need to provide a risk assessment, including a method of work to demonstrate how you will work safely on our trains or at our stations, along with proof of limited liability insurance.

For information on commercial filming and photography requests, see our Commercial filming page.

Out of hours press enquiries

For press enquiries outside of office hours (0900-1700, Monday to Friday), please use the press office contact details above. The on-call press team will respond to you as quickly as possible.

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