I no longer want to travel and would like a refund

My ticket was bought from

If you need to change your ticket, you should apply for a refund on your ticket then rebook your new journey

South Western Railway

   
Website/App You can request a refund by logging into your online account here. Under refund reason please make sure you select ‘Delays/Cancellations’.             
Station You can return your tickets to any SWR ticket office where they will arrange your refund for any journey bought at one of our stations.

Another train operator

You will need to contact the train operator where your ticket was bought from to apply for a refund or a change of journey.

   
Avanti West Coast
https://www.avantiwestcoast.co.uk/		 London Overground
https://www.tfl.gov.uk/overground
c2c
https://www.c2c-online.co.uk/ 		London Underground
https://tfl.gov.uk/modes/tube/
Caledonian Sleeper
https://www.sleeper.scot/ 		Lumo
https://www.lumo.co.uk/
Chiltern Railways
https://www.chilternrailways.co.uk/ 		Merseyrail
https://www.merseyrail.org/
CrossCountry
https://www.crosscountrytrains.co.uk/ 		Northern https://www.northernrailway.co.uk/
East Midlands Railway
https://www.eastmidlandsrailway.co.uk/ 		ScotRail
https://www.scotrail.co.uk/
Gatwick Express
https://www.gatwickexpress.com/ 		South Western Railway
Grand Central
https://www.grandcentralrail.com/ 		Southeastern
https://www.southeasternrailway.co.uk/
Great Northern
https://www.greatnorthernrail.com/ 		Southern
https://www.southernrailway.com/
Great Western Railway
https://www.gwr.com/ 		Stansted Express
https://www.stanstedexpress.com/
Greater Anglia
https://www.greateranglia.co.uk/ 		Thameslink
https://www.thameslinkrailway.com/
Heathrow Express
https://www.heathrowexpress.com/ 		TransPennine Express
https://www.tpexpress.co.uk/
Hull Trains
https://www.hulltrains.co.uk/ 		Transport for Greater Manchester
https://tfgm.com/
Island Line Transport for Wales
https://www.tfwrail.wales/
LNER
https://www.lner.co.uk/ 		West Midlands Railway
https://www.westmidlandsrailway.co.uk/
London Northwestern Railway
https://www.londonnorthwesternrailway.co.uk/ 		 

A third party retailer

You will need to contact the retailer where your ticket was bought from to apply for a refund or a change of journey.

   
Travel Perk
https://www.travelperk.com		 Trip
https://uk.trip.com
Rail Easy
https://www.raileasy.co.uk		 Train Genius
https://railsmartr.co.uk
Redspottedhanky
https://www.redspottedhanky.com		 Trainline
https://www.thetrainline.com
My Train Ticket
https://www.mytrainticket.co.uk		 Rail Europe
https://www.raileurope.com
Omio
https://www.omio.com		 My Train Pal
https://www.mytrainpal.com